Shop Rules - Polish SEO Shop

Terms and Conditions of the online store seobacklink.pl

§ 1

Preliminary Provisions

The Data Administrator on the website at www.seobacklink.pl, hereinafter referred to as the Online Store, is Mikołaj Pleszkun conducting business under the name “Arkadia,” entered in the Central Register and Information on Economic Activity, NIP: 5932620324, REGON: 382767458.

These Terms and Conditions are addressed to both Consumers and Entrepreneurs using the Store and specify the rules for using the Online Store and the principles and mode of concluding Distance Sales Agreements with the Customer via the Store.

§ 2

Definitions

Consumer: A natural person concluding an agreement with the Seller within the Store, the subject of which is not directly related to their business or professional activity.
Seller: The Data Administrator on the website at www.seobacklink.pl, hereinafter referred to as the Online Store, is Mikołaj Pleszkun conducting business under the name “Arkadia,” entered in the Central Register and Information on Economic Activity, NIP: 5932620324, REGON: 382767458.
Customer: Any entity making purchases via the Store.
Entrepreneur: A natural person, legal person, and organizational unit without legal personality, to which separate provisions grant legal capacity, conducting business on their own behalf, who uses the Store.
Store: The online store operated by the Seller at the internet address seobacklink.pl.
Distance Agreement: An agreement concluded with the Customer within an organized system of concluding distance agreements (within the Store), without the simultaneous physical presence of the parties, using exclusively one or more means of distance communication until the conclusion of the agreement.
Terms and Conditions: These store regulations.
Order: A declaration of the Customer’s will made via the Order Form and directly aimed at concluding a Sales Agreement for the Product or Products with the Seller.
Account: The Customer’s account in the Store, where the data provided by the Customer and information about Orders placed by them in the Store are collected.
Registration Form: A form available in the Store that allows creating an Account.
Order Form: An interactive form available in the Store that enables placing an Order, in particular by adding Products to the Cart and specifying the terms of the Sales Agreement, including the method of delivery and payment.
Cart: A part of the Store’s software where the Products selected by the Customer for purchase are visible, and it is possible to set and modify the Order data, in particular, the quantity of products.
Product: A movable item/service available in the Store that is the subject of the Sales Agreement between the Customer and the Seller.
Sales Agreement: A product sales agreement concluded or to be concluded between the Customer and the Seller via the online Store. The Sales Agreement also means – according to the characteristics of the Product – a service provision agreement and a work contract.

§ 3

Contact with the Store

Seller’s Address: Aleja Zwycięstwa 12/1, Tczew, 83-110
Seller’s email address: sklepseobacklink@gmail.com
Seller’s bank account number: 10 1940 1076 3200 0087 0000 0000

The Customer can communicate with the Seller using the addresses provided in this paragraph.

§ 4

Technical Requirements

To use the Store, including browsing the Store’s assortment and placing orders for Products, the following are necessary:

A terminal device with internet access and a web browser such as Chrome, Firefox, Safari, etc.
An active email account
Enabled cookies
Installed FlashPlayer program

§ 5

General Information

The Seller is not liable to the fullest extent permitted by law for any disruptions, including interruptions in the functioning of the Store caused by force majeure, unauthorized actions of third parties, or incompatibility of the online Store with the Customer’s technical infrastructure.
Browsing the Store’s assortment does not require creating an Account. Orders for Products in the Store’s assortment can be placed either after creating an Account in accordance with the provisions of § 6 of the Terms and Conditions or by providing necessary personal and address data to fulfill the Order without creating an Account.
Prices provided in the Store are given in Polish zlotys and are gross prices (including VAT).
The final (total) amount payable by the Customer consists of the price for the Product and the cost of delivery (including fees for transport, delivery, and postal services), about which the Customer is informed on the Store’s pages while placing the Order, including at the moment of expressing the will to be bound by the Sales Agreement.
In the case of a subscription or services provided for an indefinite period, the final (total) price is the total price including all payments for the billing period.
If the nature of the subject of the Agreement does not allow, reasonably assessing, for prior calculation of the final (total) price, information on how the price will be calculated, as well as charges for transport, delivery, postal services, and other costs, will be provided in the Store in the description of the Product.

§ 6

Creating an Account in the Store

To create an Account in the Store, the Registration Form must be completed. It is necessary to provide full address data.
Creating an Account in the Store is free of charge.
Logging in to the Account is done by providing the login and password established in the Registration Form.
The Customer has the possibility to delete the Account at any time without giving any reason and without incurring any fees by sending an appropriate request to the Seller, in particular via email or in writing to the addresses provided in § 3.

§ 7

Order Submission Rules

To place an Order:

Log in to the Store (optional);
Select the Product being the subject of the Order and click the “Add to Cart” button (or equivalent);
Click the “Order” button;
Log in or use the option to place an Order without registration;
If the option to place an Order without registration was selected, fill in the Order Form by entering the recipient’s details and the address for the Product delivery, choose the type of shipment (method of Product delivery), provide invoice data if different from the recipient’s details;
Choose one of the available payment methods and, depending on the method of payment, pay for the Order within a specified period, subject to § 8 point 3.

§ 8

Offered Delivery and Payment Methods

The Customer can use the following methods of delivery or receipt of the ordered Product:
Email delivery
The Customer can use the following payment methods:
Payment by transfer to the Seller’s account
Electronic payments

Detailed information on delivery methods and acceptable payment methods can be found on the Store’s pages.

§ 9

Execution of the Sales Agreement

The conclusion of the Sales Agreement between the Customer and the Seller occurs after the Customer submits an Order using the Order Form in the online Store in accordance with § 7 of the Terms and Conditions.
After submitting the Order, the Seller immediately confirms its receipt and simultaneously accepts the Order for execution. The confirmation of receipt of the Order and its acceptance for execution occurs through sending by the Seller to the Customer an appropriate email message to the email address provided during the Order placement, which contains at least the Seller’s statements on receipt of the Order and its acceptance for execution and confirmation of the conclusion of the Sales Agreement. Upon receiving the above email by the Customer, a Sales Agreement is concluded between the Customer and the Seller.
In the case of the Customer choosing:
Payment by transfer, electronic payments, or payment card, the Customer is obliged to make the payment within 5 calendar days from the date of concluding the Sales Agreement – otherwise, the order will be canceled.
In the case of ordering Products with different delivery times, the delivery time is the longest specified time.
In the case of ordering Products with different delivery times, the Customer has the option to request delivery of the Products in parts or delivery of all Products after completing the entire order.
The beginning of the Product delivery period to the Customer is calculated as follows:
In the case of choosing payment by transfer, electronic payments, or payment card – from the date of crediting the Seller’s bank account.
In the case of choosing cash on delivery – from the date of concluding the Sales Agreement.
In the case of choosing personal collection of the Product, the Product will be ready for collection by the Customer within the period specified in the Product description. The Customer will be additionally informed by the Seller about the Product’s readiness for collection through an appropriate email message sent to the email address provided during the Order placement.
In the case of ordering Products with different readiness periods for collection, the readiness period for collection is the longest specified period.
The beginning of the Product’s readiness period for collection by the Customer is calculated as follows:
In the case of choosing payment by transfer, electronic payments, or payment card – from the date of crediting the Seller’s bank account.
In the case of choosing cash on delivery – from the date of concluding the Sales Agreement.
Product delivery takes place in Europe.
Product delivery to the Customer is free. It takes place via email.

§ 10

Right of Withdrawal

The Service Recipient who is a Consumer within the meaning of Article 22(1) of the Civil Code and an entrepreneur referred to in § 1 point 15 of the Terms and Conditions has the right to withdraw from a distance agreement without giving any reason, within 14 days from the date of receiving the Service.
The above entitlement does not apply to the Service Recipient in the following cases:
Provision of services if the Service Provider has fully performed the service with the explicit consent of the Service Recipient, who was informed before the provision of the service that after its performance by the Service Provider, they would lose the right to withdraw from the agreement,
Agreements where the price or remuneration depends on fluctuations in the financial market over which the Service Provider has no control, and which may occur before the withdrawal period,
Agreements where the subject of the service is a non-prefabricated item produced according to the specifications of the Service Recipient or serving to satisfy their individualized needs,
Agreements where the subject of the service is an item that deteriorates quickly or has a short shelf life,
Agreements where the subject of the service is an item delivered in a sealed package, which after opening the package cannot be returned due to health protection or hygiene reasons, if the package was opened after delivery by the Service Recipient,
Specific agreements where the subject of the service are items which, after delivery, due to their nature, become inseparably connected with other items,
Agreements where the subject of the service are alcoholic beverages, for which the price was agreed upon at the time of concluding the Agreement, and delivery can only take place after 30 days, and their value depends on fluctuations in the market over which the Service Provider has no control,
Agreements where the Service Recipient explicitly requested the Service Provider to come to them to perform urgent repair or maintenance. If the Service Provider provides additional services other than those requested by the Service Recipient, or delivers items other than replacement parts necessary for the repair or maintenance, the right of withdrawal applies to the additional services or items,
Agreements where the subject of the service are sound or visual recordings or computer programs delivered in a sealed package, if the package was opened after delivery by the Service Recipient,
Delivery of newspapers, periodicals, or magazines, except for subscription agreements,
Agreements concluded through a public auction,
Agreements for the provision of accommodation services, other than for residential purposes, transportation of goods, car rental, catering, services related to leisure, entertainment, sports, or cultural events, if the agreement specifies the date or period of service,
Agreements for the delivery of digital content not recorded on a tangible medium, if the provision of the service began with the explicit consent of the Service Recipient before the withdrawal period and after being informed by the Service Provider about the loss of the right of withdrawal.
Consequently, the entitlement referred to in point 1 of this paragraph does not apply to the conclusion of an Agreement for the provision of services electronically, meaning when the provision of services began with the explicit consent of the Service Recipient before the withdrawal period and after being informed by the Service Provider about the loss of the right of withdrawal.
The provision contained in point 3 of this paragraph results from the specific nature of the services provided by the Store, i.e., the delivery of digital content not recorded on a tangible medium, as well as the provision of services if the Service Provider has fully performed the service with the explicit consent of the Service Recipient.
In the case of a Service Recipient who is an entrepreneur within the meaning of Article 43(1) of the Civil Code, i.e., persons performing legal acts directly related to their business or professional activity (excluding entrepreneurs referred to in § 1 point 15 of the Terms and Conditions) – the entitlement to withdraw from the Agreement for the provision of services electronically is absolutely excluded.
In the case of a Service Recipient who is an entrepreneur within the meaning of Article 43(1) of the Civil Code (excluding entrepreneurs referred to in § 1 point 15 of the Terms and Conditions), before starting the provision of services, the Service Provider may refuse to perform the Services without giving any reason, and even withdraw from an already concluded Agreement, also without giving any reason. The Service Provider may also withdraw from the agreement concluded with the Service Recipient, who is an entrepreneur, during the provision of services, including without giving any reason, which results in the obligation of mutual return of the obtained benefits, deducting the costs incurred by the Service Provider, incurred until the moment of withdrawal from the agreement by the Service Provider, necessary for the proper performance of the Agreement and provision of Services.

§ 11

Complaints and Warranty

The Sales Agreement covers new Products.
The Seller is obliged to deliver a defect-free item to the Customer.
In the event of a defect in the purchased goods from the Seller, the Customer has the right to make a complaint based on the warranty provisions in the Civil Code.
The complaint should be reported in writing or electronically to the addresses provided in these Terms and Conditions.
The Seller will respond to the complaint request immediately, no later than within 14 days, and if the Customer is a Consumer, no later than within 14 days. If the Seller does not respond to the complaint request within this period, it is considered that the Customer’s request was justified.
The Seller will respond to the complaint request immediately, and if the Customer is a Consumer – no later than within 14 days. If the Customer is a Consumer and the Seller does not respond to the complaint request within 14 days, it is considered that the Customer’s request was justified.
Goods returned under the complaint procedure should be sent to the address provided in § 3 of these Terms and Conditions.

§ 12

Out-of-court Complaint and Redress Procedures

Detailed information on the possibility of using out-of-court complaint and redress procedures by the Consumer and the rules of access to these procedures are available at the offices and on the websites of county (municipal) consumer ombudsmen, social organizations whose statutory tasks include consumer protection, Voivodeship Inspectorates of Trade Inspection, and at the following internet addresses of the Office of Competition and Consumer Protection: http://www.uokik.gov.pl/spory_konsumenckie.php; http://www.uokik.gov.pl/sprawy_indywidualne.php and http://www.uokik.gov.pl/wazne_adresy.php.
The Consumer has the following exemplary options for using out-of-court complaint and redress procedures:
The Consumer is entitled to apply to a permanent amicable consumer court, referred to in Article 37 of the Act of December 15, 2000, on Trade Inspection (Journal of Laws of 2014, item 148, as amended), with a request to resolve a dispute arising from the Agreement concluded with the Seller.
The Consumer is entitled to apply to the Voivodeship Inspector of Trade Inspection, in accordance with Article 36 of the Act of December 15, 2000, on Trade Inspection (Journal of Laws of 2014, item 148, as amended), with a request to initiate mediation proceedings for amicable resolution of the dispute between the Consumer and the Seller.
The Consumer can obtain free assistance in resolving the dispute between them and the Seller, also using the free assistance of the county (municipal) consumer ombudsman or social organization, whose statutory tasks include consumer protection (e.g., Consumer Federation, Polish Consumer Association).

§ 13

Personal Data in the Online Store

The Data Administrator of the Customers’ personal data collected through the online Store is the Seller.
Customers’ personal data collected by the administrator through the online Store is collected to execute the Sales Agreement, and if the Customer agrees – also for marketing purposes.
The recipients of the Customers’ personal data of the online Store may be:
In the case of a Customer who uses the Store’s postal or courier delivery method, the Administrator provides the collected personal data of the Customer to the selected carrier or intermediary performing the shipments on behalf of the Administrator.
In the case of a Customer who uses the Store’s electronic payment or payment card method, the Administrator provides the collected personal data of the Customer to the selected entity handling the above payments in the online Store.
The Customer has the right to access their data and correct them.
Providing personal data is voluntary, but failure to provide the data specified in the Terms and Conditions necessary to conclude a Sales Agreement results in the inability to conclude this agreement.

§ 14

Final Provisions

Agreements concluded through the online Store are concluded in the Polish language.
The Seller reserves the right to make changes to the Terms and Conditions for important reasons, such as changes in the law, changes in payment and delivery methods – to the extent that these changes affect the implementation of the provisions of these Terms and Conditions. The Seller will inform the Customer about each change at least 7 days in advance.
In matters not covered by these Terms and Conditions, the generally applicable provisions of Polish law apply, in particular: the Civil Code; the Act on the Provision of Electronic Services; the Consumer Rights Act, the Personal Data Protection Act.
The Customer has the right to use out-of-court complaint and redress procedures. To this end, they may submit a complaint via the EU online ODR platform available at: http://ec.europa.eu/consumers/odr/.